OrderStaff support

Something needs
your attention?

Send us the issue, what you expected to happen and any relevant call or order reference. We will use it to investigate the right part of the workflow.

01

Call behaviour

Unexpected answer, misunderstanding, wrong business information or a call that did not complete as expected.

02

Orders + bookings

Missing, incorrect or duplicated structured work, availability issues or an unexpected workflow result.

03

Dashboard + access

Sign-in, permissions, dashboard display, configuration or account access.

Before you send it

The best support request is specific.

  • Business name
  • Approximate time of the call
  • Caller number or OrderStaff reference if available
  • What happened
  • What you expected to happen
  • Whether the issue is still occurring

For urgent account access issues, you can also email hello@orderstaff.com.au.